This policy explains what information we collect through this website, what it is used for, and how you can contact us about your information.
Information we collect
We only collect the information you enter in the request form: name, company, position, email, phone number, site location, and the monitoring needs you describe.
To prevent misuse of the form, our system stores a hashed version of the sender’s IP address. The original IP address is not stored.
How the information is used
The information is used to follow up on your request: to contact you, prepare a recommendation or quotation, and handle service or spare part requests. We do not use your information for other purposes without your consent.
Storage and access
Requests are stored in this website’s system and can only be accessed by the Polaris team handling them. Request notifications are also sent to our team’s internal email.
Sharing information
We do not sell your information. It is only shared with other parties when needed to follow up on your request and with your knowledge, or when required by law.
Cookies
This website does not use tracking or advertising cookies. If we add analytics tools in the future, this policy will be updated first.
Your rights
You can request a copy, correction, or deletion of the information you sent through the Contact page.
This draft policy was prepared by PnC and is awaiting review by Polaris before the website goes live.